From first click to forever fan.

Our retention marketing studio helps you craft every step of the journey so your customers stay, engage and convert.

A collection of skincare, haircare, and beauty service advertisements including skin laundry, post-celebration recalibration, MayVenn hair analysis, and zodiac hair guide, featuring women with different hair and skin types.

Signature Services

Meet the strategies we’re known for. Crafted to convert, designed to retain.

FULL SERVICE EMAIL + SMS

We craft data-driven email and SMS strategies that turn one-time buyers into loyal customers. Seamlessly integrated with your tech stack, our programs deliver personalized, automated experiences that drive revenue and deepen brand connection.

    • Copywriting

    • Email Design

    • End-to-End Implementation

    • A/B Testing & Optimization

    • List Growth Strategy

    • Content Calendar Planning

    • Performance Reporting & Insights

CONVERSION RATE OPTIMIZATION

Our approach strips away complexity to focus on what matters: speed, clarity, and conversion. From audit to implementation, we deliver future-ready strategies that turn browsers into buyers, and buyers into loyal customers.

    • Heat Mapping

    • Conversion Funnel Analysis

    • Mobile Optimization

    • Landing Page Optimization

    • User Research

    • Competitive Analysis

    • Session Recordings

    • Multivariate Testing

ADVANCED RETENTION STRATEGY

We design and execute multi-channel retention ecosystems that keep your customers engaged, loyal, and invested. Whether it’s loyalty programs, memberships, subscriptions, upsells, or direct mail, every tactic is strategically integrated into a seamless customer journey.

    • Tech Stack Integration

    • Customer Journey Mapping

    • Loyalty Program Development

    • Subscription Program Design

    • Direct Mail Campaigns

    • Membership Program Structuring

Proof in Persistence

Repeat customers spend 67% more than first-time buyers

Boosting retention by just 5% can increase profits by 25–95%

A thoughtful user experience can lift conversion rates by up to 200%

84% of consumers are more likely to stick with a brand that offers a loyalty program

Of course we want your email—it’s kind of our thing.

But don’t worry, we’ll only send you insights that help you drive revenue, build loyalty and scale smarter.

Plus, how else will you preview our talents?

Send us a note at hello@theretainery.com if you prefer to email us directly.